New Feature: Form Performance Alerts
We’re excited to announce Alerts as the latest feature release in Zuko.
Alerts flag when forms experience unusually low completion rates.
Unexpected dips in completion rates can indicate issues with your forms or checkout process. Alerts provide an early warning sign when completion numbers fall lower than a set amount during a set time period.
The Alerts graph shows form completions by hour giving a detailed view of how form completions play out over a day, week, month or custom time range.
Alerts can also be set to run all the time or during specific time periods, so if a form typically has low completion rates overnight, Alerts can be set for hours outside of this.
Once the completion count is set, it’s plotted on the graph with a red line for review and can be easily adjusted by amending the completion count.
Alerts are sent by email within 60 minutes of the previous hour of time elapsed, for example, if a form experiences a drop in completions between 12:00 and 13:00 UTC an alert will be sent by 14:00 UTC at the latest.
It’s easy to amend Alerts at any time by changing the criteria or the contact details as needed. There is no limit to the number of alerts that can be set for each form and there is the flexibility to customise the criteria providing the ability to customise who receives specific Alerts and when.
- Completions are very low – an alert is sent to contact 1
- Completions are critically low – an alert is sent to contact 2
- Completions are zero – an alert is sent to contact 3
Alerts is just one of a host of new and exciting features available in Zuko, giving you a new perspective on your form data.
If you have any questions about Alerts or would like a demo of Zuko please get in touch firstname.lastname@example.org